Shipping & Returns

Shipping

All shipping costs are calculated by weight. All items are individually weighed (Prior to Packing).

All parcels are sent by Royal Mail and Parcel Force.

You can check the estimated shipping cost for your items, by adding them to your basket, then clicking the "Estimate Shipping" button. This will enable you to also see the various prices and options available.


Returns

 Every care is taken to ensure all of our products reach you in perfect condition. However, if you are not satisfied due to the product being damaged or fault  please contact us and inform us of your intent to return the product. within 3 days of receipt.

Please email us. You will need to provide product details, a description of the fault and your preference for a refund or replacement. We will then provide you with the return address.

It is your responsibility to ensure that the item is suitably packaged and returned. You are responsible for the item until it is received. Note: we do not cover the cost of you returning products. Once we have received and inspected the item we will contact you to confirm our findings and arrange a refund or order a replacement where applicable.


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